TRAVELERS REST, S.C. – T&S Brass and Bronze Works, a leading manufacturer of commercial plumbing products, has expanded its customer service hours and capabilities with the addition of new California-based representative Matt Sopko.
Sopko, who is located at T&S’ California distribution and customer service center, brings more than eight years of customer service experience and seven years of warehouse experience to his new role.
With this newly added position, T&S has extended its world-class phone, email and online chat customer service availability to cover 8 a.m. to 8 p.m. Eastern time.
“Matt’s unique background in both customer service and warehouse management means he’ll not only enhance our renowned customer service but can also be called upon to assist in packaging and shipping when we’re experiencing particularly high order volumes,” said Glenn Evans, T&S customer service manager. “He’s a great addition to our team who propels us further in our commitment to meeting customers’ needs and providing the utmost in service.”